Documentation / Point of Sale & Sales
CowoPOS Documentation

Point of Sale & Sales

CowoPOS brings product selection, checkout, payments, customer accounts, receipts, returns and fulfillment-related sales workflows together in one web-based retail platform.

Sales at the Point of Sale

The CowoPOS cashier interface supports the day-to-day retail sales process. Products can be located through product search or barcode entry, added to the sale, adjusted where permitted, and taken through checkout.

Typical sales flow:
Find or scan products → build the sale → apply permitted discounts → select the payment workflow → complete the transaction → print or email the receipt.

Product Search & Barcode Entry

Cashiers can locate products using product search and barcode-based workflows. Product information maintained in inventory, including barcode or SKU data, supports the checkout process.

Payment Workflows

CowoPOS supports cash, card, bank, partial and customer-account payment workflows so the transaction can reflect how the customer is actually paying.

Customer Accounts & Credit

Sales can connect directly with customer account activity. CowoPOS supports customer balances and statements, account charges, payments, adjustments and credit limits.

When a cashier encounters a transaction requiring a credit-limit override, CowoPOS supports a cashier-to-administrator approval workflow.

Sales and Accounts Stay Connected

Customer-account sales form part of the broader accounts-receivable workflow, keeping sales activity, payments and customer balances connected.

Discounts

Discounts can be incorporated into the sales workflow where permitted so the completed transaction reflects the approved selling arrangement.

Receipts

After a sale is completed, CowoPOS supports printed receipts and, where configured, emailed receipts.

Parked Sales

CowoPOS supports parked sales so an in-progress transaction can be held and returned to later instead of being discarded and rebuilt.

Returns & Refunds

CowoPOS includes return and refund workflows for transactions that need to be reversed or adjusted after the original sale.

Warehouse Pickup & Fulfillment

When a sale requires warehouse handling, it can connect with warehouse pickup and fulfillment workflows. Operational statuses include dispatched, on route, completed, failed and backordered.

Belize Electronic Invoicing

CowoPOS integrates Belize Tax Service electronic fiscal-document processing into the retail workflow. Supported documents include Type 01 Tax Receipt, Type 02 Tax Invoice, Type 03 Debit Note and Type 04 Credit Note, together with BTS EFDR submission and authorization-status tracking.

Learn more about CowoPOS BTS Electronic Invoicing →